Support
Browse the help center for step-by-step help with every part of Coachh, or ask Coachh in the chat: it can talk you through most things.
Email hello@peopleintech.io and a person will reply, usually within one business day.
Medical emergency? Call 911 or your local emergency number. If you’re thinking about harming yourself, call or text 988 in the US. Coachh can’t help in an emergency.
Common questions
How do I cancel my subscription?
Subscriptions are billed by Apple. On your iPhone go to Settings › your name › Subscriptions › Coachh Pro › Cancel. Deleting the app doesn’t cancel it.
How do I get a refund?
Apple handles refunds. Request one at reportaproblem.apple.com.
How do I redeem a founding member code?
On iPhone, open the offer link you were sent, or in the App Store tap your account picture, then Redeem Gift Card or Code. Every way to redeem is on the founding members page, and the rules are in the founding member offer terms.
How do I delete my account?
In the app, open the menu › Settings › Delete account. It deletes your data from our systems right away. Workouts already saved to Apple Health stay there. No longer have the app? See Delete your account.
Can I get a copy of my data?
Yes. Settings › Export my data gives you your weights, meals, sets, check-ins, water and measurements as spreadsheet files.
Coachh said something wrong or unsafe.
Press and hold the reply and choose “Report this reply”, or email us. Coachh’s replies are generated automatically, not written by a person, so they can be wrong; they aren’t medical advice.
Coachh says it's taking a short break.
Coachh is briefly unavailable. Everything you log is still saved; try the chat again in a little while.
My Apple Watch isn't syncing.
Open Coachh on your iPhone once, keep Bluetooth on, and make sure the Watch app is installed from the Watch app on your iPhone. Logs made on the Watch wait and sync when the phone is reachable.
Policies
Privacy Policy · Consumer Health Data Privacy Policy · Terms of Use · Delete your account